Revival of What The Blog!: The NonProfit Marketers

It has been over a year I was apart from this blog. Now I assuming that everyone who was reading this has long forgotten this blog already. My apologies if I disappointed you, but disappointments come with learning, I learned a lot during the missing period and I would love to share with you still.

First, HAPPY 2016! well, that's done. Many nonprofit organizations I tried to talk to in Metro Vancouver were incredibly busy during the year ended period. It was very interesting that some organizations were providing me supports in a short interview. I thank you.

Financial Post published one of its findings over the 2015 from the top 25 charities in Canada regarding the amount of donations received. The leader this year goes to the World Vision Canada, followed by Salvation Army and Plan International Canada respectively.

Who are they?

World Vision Canada -
The organization is commit to develop a long lasting change for children, families, and community away from poverty and injustice. By providing supports to children around the world, the organization is able to create positive impacts in eight major areas including: health, food, water &hygiene, education, economic development, child protection, humanitarian assistance & emergency response, and Canadian program.

For more information about World Vision Canada please visit the official website

Salvation Army -
If you are in Canada during period prior to Christmas, then you cannot miss the Salvation Army people. They wear red vest written Salvation Army on the back and have a red poll attached with donation box, and of course, the bell. Those people together all over Canada raised over CAN$22 million over the Christmas period, thanks to all the supporters. I'll not go into deep about the organization due to certain reasons; if you would like to know about Salvation Army, do visit the official website

Plan International Canada
Another awesome charity that bring positive changes for children all over the world. The organization aims to create the world that children can meet full potential in societies. In 2015 Plan International Canada implemented over 4,000 projects in 52 countries, and that's over 85,000 communities OR 214+ million lives.
For more information about Plan Canada, do visit the official website

Today post I'd like to share a story from the World Vision. This is a story of Sonia, a 12 year-old girl living in Burundi, Africa. While education is unreachable for her, she needs to work hard AND long everyday hoping to fill a tiny potion of her stomach. Above all, she wishes "to have a pen and notepad and to go to school".

I never have an intention to move your emotion for Sonia. Everyone has different standard of living, where do we draw the line of "standard"? Yet, standard has never been a standard, has it?

"Shaping the Future of Business"

My A Day in The Life - 2015 New Year Eve Edition (just for fun)

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4 Criteria of Personal Core Competencies

Have you ever wonder how a person get paid so much for their career while you believe the job is not extraordinary? Well, I do sometimes. 

Recently I learned an corporate internal environment analysis in my master and came across the core competency criteria. It was nothing particularly new or unique, but at a closer look, I tried to apply to myself as a person. 

It WORKS! Let's see how...

What is Core Competency?

Following the concept by Coyne, Hall, and Clifford proposed that the core competency is "aggregates of capabilities, where synergy is created that has sustainable value and broad applicability." 

The 4 Criteria

A core competency must be:

• Valuable
• The set of capabilities should help the person in the process of finding opportunities and create value, or preventing threats from surrounding.
• Rare
• The capabilities are possessed by few people, or none.
• Costly to Imitate
• The capabilities should not be easily copied due to 3 main factors:
1. Experience- Rich or extraordinary personal experience
2. Causal ambiguity
   - Unique ways of doing things that no one can understand
3. Social complexity
   - Network and relationship of the person
• Non-substitutable
• The capabilities that is invisible to others; thus, make it difficult to substitute.

Core competencies are the reason behind the differences between individuals which create competitive advantage that makes others perceived you are an important person that cannot be substituted.

I hope after reading this article you can find your capabilities and create your own core competencies.

"Shaping the Future of Business"

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[Part 1] Micro-Econonprofit 101

[Continued: Issues OR Opportunities?]

Merry Christmas! I hope everyone has had a great time with love ones and safe journey. Once again, lots of great things were done over Christmas this year.

Previous post I touched on three major focuses I've found when I was volunteering, working, and studying about nonprofit organizations in BC, particularly Lower Mainland BC. In this post, I would like to expand on the first focus, "Lack of Financial Supports".

There are several ways a nonprofit organization can obtain financial income: donations, sponsors, grants, product or service fees, etc. Many organizations I am aware of, spend lots of time on seeking donations, sponsors, and grant writings; but not many seek to improve its services or products and focus on sustainable income from its own operation. It is true that many organizations are serving to the target with limited income; thus, charging the clients for sustainability would not be feasible, but that does not mean the organization cannot have additional services to generate funds, or even a social enterprise.

The question is probably how to create such thing as social enterprise or provide services that high income population can enjoy because of the perception toward nonprofit organizations' services (eg. private fitness facility versus YMCA).

As many nonprofit organizations will hate me for this, but it is true that we need to operate as if we are a business. This does not mean that we need to pursue maximization of shareholder's wealth. It means, we need to have a organizational (business) plan for both short and long term (click here if you are not sure what is business plan looks like).

Do we really need a organizational plan for a not-for-profit organization? I say yes, because business plan organizes all aspects within an organization and the detailed organizational plan would create a clear single path for staff to follow. Which will likely lead the organizations to the successful result.

Lastly, having products and services that allow organizational sustainability will generate constant cash flow rather than relying on single-time donation. Several organizations is now pursuing sustainability plan by using monthly sign-up which in my opinion, is not sustainable (even though the results proved otherwise).

Next I will discuss about the second topic, "Lack of skilled labors". Generally, it is one of the important reasons preventing nonprofit organizations to grow. Find out in my next post.

"Shaping the Future of Business"

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Issues OR Opportunities? [The Introduction]

It sounds bad as it is but we need to face the truth that nonprofit sector is becoming competitive. I had conversations with a few of local nonprofit organizations, all of them were seeing other nonprofit organizations that are offering the same services/products, locating in the same area, targeting the same people, having the same value(s), as partners. My question was "How is the idea treating your organization?"

The results I found in those nonprofit organizations can be categorized into three main focuses, (i) lack of financial supports, (ii) lack of skilled labors, and (iii) lack of public awareness. I will briefly describe each of the issue in this posting.

As an MBA student and marketing apprentice, seeing the competitors as partners will not only limit the organization to differentiate itself from competitors due to lack of competitiveness, but also discourage the clients and donors to support the organization because they cannot distinguish the organization with the rest; hence, they tend to support those organizations they are familiar with or had been using the services or products.

Second issue is most likely to limit only to some nonprofit organizations, lack of skilled labors. My experience volunteering and working for nonprofit organizations, this seems to be one of the most important issue because without skilled labors, the organizations grow slowly, if lucky. In fact, not many nonprofit organizations see the importance of or cannot afford a professional marketing personnel or agency. Some perceive marketing activities as unnecessary expenses. Again, how is that idea treating your nonprofit organization?

Most nonprofit organizations I've been with did not have any issue regarding number of clients because they serve to the local communities where they are located and to a small portion of the communities. But that does not imply that the organizations have solid public awareness because the amount of donations received in the community is relatively small considering size and income of the people living in the area.

I will leave it here for this post as I am planning to write several chapters on these concerns. Although I mentioned these as issues or problems, I do not mean that they cannot be seen as opportunities. I will expand on those in the following postings.

Credit: Striatic

"Shaping The Future of Business"

Follow up with this topic on next Saturday 27th November, 2014

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"Goal of Life"

After half a year pause on this blog due to personal duties, I finally come back to write about nonprofit matters again.

Right now I'm studying master degree in business administration, I notice one common thing in my peers. They all want to work for $$$, and very small portion of peers really know why they are doing it, or how would it improve their society and communities. Only one thing they concern is "good pay".

I spent my time talked to many of my peers, I found out that they find a hard time finding what they like or want to do in the future; hence, "with money I can do anything I like" (quoted from a peer). It does make sense but would you live another 60 years having all the money you want, but still not satisfied because you have no GOAL in life?

Now, the question is, how to get to know your goal of life? This is probably one of the hardest question new generation is facing. Here is how I find myself in non-profit industry and communications.

First, ask oneself if there is one thing I want to improve about the world, what would it be? If you can answer that, you probably have the topic. Second, how can I be a part of change or improvement? Always remember to disregard the impossible and come up with the most viable method(s). Third, Am I on the path toward the change? Fourth, how much resources do I have? This includes your time (assuming you are 20 years old, then you have approximately 50 years of workable time), money, knowledge, etc. Lastly, What am I seeing after my time is done? This is simply your vision of your goal.

To wrap-up how to realize my life's goal:

1. What do I want to improve in this world?
2. How can I be a part of change/improvement?
3. Am I on the right direction toward the goal?
4. How much resources do I have?
5. What do I see after my time is done?

Hope this can be useful for everyone who is trying to find oneself.

"Shaping the Future of Business"

- Rathapat (Moe) Suwanaratana

Twitter: @Rathapat_S

LinkedIn: Rathapat (Moe) Suwanaratana